Air China

Air China is the national flag carrier of the People’s Republic of China and one of the three major airlines in mainland China, along with China Eastern Airlines and China Southern Airlines. The airline’s head office is in Shunyi District, Beijing and its main hub is Beijing Capital International Airport. Air China has been a member of the Star Alliance since 2007.

The airline operates to North America, Europe, South America, Australia and Africa. Both Airbus and Boeing aircraft are in the fleet for long-haul and regional flights.

Fleet Size:479 aircraft.

Codeshare Partners

Air China has codeshare agreements with many international airlines. These include Air Canada, Air India, Air New Zealand, Lufthansa, United Airlines, Singapore Airlines, Virgin Atlantic, Ethiopian Airlines, Turkish Airlines and more.

Frequent Flyer Program – PhoenixMiles

The airline’s loyalty program, PhoenixMiles, is for frequent flyers and allows them to earn and redeem points across Air China and its partner airlines, including Shenzhen Airlines, Tibet Airlines, Shandong Airlines and Dalian Airlines.

Cabin Classes and Services

First Class

• Fully flat 1.98m beds with personal AVOD screens.
  
• Seat pitch of approximately 203 cm.
  
• 2-1-2 or 2-2-2 configurations.

Business Class

• Available on most aircraft with multiple configurations:
  • Narrow-body aircraft: 2-2
    
  • Boeing 777-300ER & 787: 2-2-2
    
• Full recline seats, entertainment screens and legroom.

Premium Economy

• Spacious seats with extra recline and legroom.
  
• 2-4-2 configuration on most aircraft.
• AVOD screens and adjustable headrests.

Economy Class

• Comfortable seating with personal entertainment options.
  
• Complimentary meals and beverages on international routes.If you need to change your travel date, route or cabin class, please contact Air China as soon as possible. Changes are subject to fare conditions and seat availability and additional charges may apply. We can help you with these changes to make the process smooth.

Check-in Requirements

• Arrive at the airport on time.
  
• Bring all necessary travel documents:
  • Valid passport
  • Required visas
  • Other required documents
    
• For international and regional flights, keep these documents in your carry-on baggage for easy access during check-in and immigration.

Air China Cancellation Policy

• 24-Hour Risk-Free Cancellation: Cancel your ticket within 24 hours of booking (if booked more than 7 days before departure) for a full refund.
  
• Post-24-Hour Cancellation: Cancellation fee applies and will be deducted from the original fare.
  
• Medical Emergencies or Bereavement: Full refund or free rebooking allowed in special cases.
  
• Non-refundable Tickets: Travel credit for future bookings.
  
• Airline-Initiated Cancellations: Full refund or free rebooking.
  
• Bookings via Travel Agencies: Contact the agency for cancellation without extra charge.

We assist with Air China flight bookings, cancellations, modifications, and additional travel services, ensuring you get the best available options and smooth travel experience.