Terms and Conditions
1. Cancellation Policy
- Discounted tickets are 100% non-refundable once confirmed.
2. Changes Policy
- Most discounted tickets are non-changeable.
- If fare rules allow changes, passengers must pay a change penalty along with any fare difference.
- Changes or cancellations may be allowed within 24 hours of booking, subject to a mandatory service fee plus airline penalties.
3. Name Changes / Corrections
- Tickets are non-transferable.
- No corrections to passenger names are allowed once the booking is confirmed.
4. Service Fee
- Charges labeled ‘Airglobal Merchant’ are non-refundable.
5. No Show
- Passengers who fail to show up for their flight are considered a no-show.
- In such cases, the missed flight and all subsequent flights are canceled, and the entire amount paid is forfeited.
6. Itinerary Reconfirmation
- Travelers must review and reconfirm names, dates, flight numbers, airlines, and routing, including all airport changes.
- Discrepancies must be reported to Air Global within 4 hours of booking.
- Failure to do so will be considered acceptance of the booking, and Air Global assumes no liability.
- Passengers are advised to save and review their itinerary.
7. Price Guarantee
- Prices are guaranteed only after ticket issuance, which may take up to 24 hours.
- Passengers should contact Air Global if tickets are not received within this timeframe.
8. Booking Confirmation
- A confirmation number does not guarantee ticket issuance.
- The booking process is complete only after receiving a ticket number.
- Fare errors may prevent honoring the quoted fare, subject to Air Global terms.
9. Passports, Visas & Health Requirements
- Travelers must ensure compliance with passport, visa, health, and other requirements for all destinations and transit points.
- Many countries require passports to be valid for at least six months beyond the return date.
- Air Global assumes no responsibility if boarding is denied or deportation occurs, including due to age.
10. Credit/Debit Card Authorization
- By booking, passengers authorize Air Global to charge the grand total to their credit/debit card.
- Passengers must comply with their card issuer’s terms and conditions.
11. Basic Economy Tickets
- Tickets are booked in basic economy unless otherwise specified.
- Such tickets do not include check-in baggage and cannot be upgraded.
12. Seats, Meals, Frequent Flyer & Special Requests
- All requests are requests only and not guaranteed.
- Service fees for special requests are non-refundable.
- Passengers are advised to confirm requests directly with the airline.
13. Schedule Changes
- Air Global makes every effort to notify passengers of schedule changes.
- Passengers are advised to reconfirm flights with the airline 24–72 hours prior to departure.
14. Customer Obligation
- Passengers should periodically check emails for updates regarding flight schedules and respond promptly.
15. Website & Services
- Terms and conditions for using the Airfair travel website and services are subject to change at any time without prior notice.
